Established in in 2009, Kings Developers Limited has become synonymous with the development of ultra-high commercial, residential, retail, hospitality and mixed-use properties, making it the premier quality homes developer in the East African property market.
Growth and customer service was becoming difficult to manage with Tally ERP and as a result ACEteK was contracted to put in place SAP Business One.
Before: Challenges and Opportunities:
- Disparate systems with duplication of work
- Limited reporting, limited functionality
- Needed CRM fully integrated with property management and finance to manage growth and minimize on lost opportunities
After: Value-Driven Results:
- Automated lease and utility management with billing based on price agreements along with scheduled increments
- Serving customers better with accurate property information
- Better insight into active opportunities ensuring higher closure rates
- More proactive with automated follow ups on opportunities, collections, payments, services, among others
- Improved issue tracking with integrated service, stock and purchase features for scheduled, recurring and ad-hoc tasks
“ACEteK’s help and experience meant that, in the end, it was easy to put our vision into practice.”
Abdulkadir Hassanali – Director